This particular procedure Employed by Mechanics can add up to an additional cost of Rs 1,800 to your final bill. Another unnecessary but aggressively recommended process is engine dressing, where a technician would spray a mixture on your engine cover to make it look clean and fresh. While it barely requires any effort or special materials, you can expect to see additional charges of up to Rs 800 for this particular job item.
While owning a car has become a necessity for most of us in this modern age, not all of us can be expected to have in-depth technical knowledge about our vehicle’s mechanical and technological aspects. We rely upon trained mechanics and service centers to keep our precious investments in tip-top shape in exchange for money. Unfortunately, the common lack of knowledge about our vehicles and their technicalities is often exploited by the same professionals we entrust our cars to. Here are five common car maintenance-related scams that are regularly reported by frustrated customers.
Employed by Mechanics
Engine Decarbonizing and Dressing: Mechanics and service centers often suggest unnecessary operations like “engine decarbonizing” to customers every 15,000 to 20,000 km, playing on the responsible need of vehicle maintenance. In reality, modern engines are highly efficient and do not require decarbonization for at least 50,000 km. This procedure can unnecessarily add up to Rs 1,800 to your final bill. Another unnecessary service is “engine dressing,” where a technician sprays a mixture on your engine cover to make it appear clean and fresh. Despite requiring minimal effort and special materials, customers may be charged additional fees of up to Rs 800 for this service.
Engine Flushing, Additives, and Unnecessary Spare Parts:
- Engine Flushing and Additives: Engine flushing and additives may be required at longer intervals, not during every scheduled service. Be cautious of “manufacturer authorized” formulas as they often come at a premium. These solutions can be pushed on customers to generate extra profit.
- Spare Parts Replacement: Pay attention to the spare parts and perishable items listed as replaced during your vehicle’s service, such as air-filters, oil-filters, brake pads, and more. Request to see the discarded old parts to ensure they have indeed been replaced as claimed. This precaution can help prevent unnecessary charges.
- Fuel Injector Cleaning:
- Modern vehicles do not require fuel injector cleaning at every service unless there is a specific error indication. The vehicle’s computer system will typically alert both the owner and the technician through an OBD (On-Board Diagnostics) check if cleaning is necessary. Be cautious of workshops pushing this procedure unnecessarily to extract extra money from unsuspecting customers.
- Dry Cleaning:
- Dry cleaning services, which cost around Rs 1,500 on average, are sometimes recommended even for well-maintained cars. However, they are generally not necessary if you are already a diligent car owner. Be mindful of this service being offered when it’s not needed.
- Labour Charges:
- Labour charges are a common tactic used by mechanics and service centers to increase the final bill. Ensure you are not being charged for labor on services or checks that were not requested or needed. These charges may include items like brake check-ups or steering check-ups, which could be listed but not actually performed, leading to an inflated bill. Always scrutinize your bill for these unnecessary charges.
