Retail technology and software provider CDK Global has started work to restore systems used by over 15,000 retail locations across North America, the company said in a statement on Sunday. The process is expected to take “several days.”
CDK Global
CDK Global, which provides software to car dealerships, briefly shut down all its systems on Wednesday, saying it was investigating a cyber incident. The company is continuing to actively engage with its customers and provide them with alternate ways to conduct business.
Last week, a dealer who received a letter from CDK said the company informed him it could take several more days to get the systems up and running. U.S. auto retailers Sonic Automotive and Penske Automotive flagged a hit to their operations on Friday, as CDK experienced a third consecutive day of outage.
A group of hackers claiming responsibility for the cyberattack on CDK’s software systems has demanded millions of dollars in ransom to put an end to the hack. Investment firm Brookfield Business Partners bought CDK in April 2022 for $6.41 billion, taking the last major publicly traded provider of software to auto dealers and manufacturers private.
